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How can we help?

To receive the fastest service for a non-emergency issue or problem (such as a cracked sidewalk or non-functioning streetlight you'd like to report) use our convenient online report/request tool.

Report a problem

General contacts

Department	Email	Phone
Building Inspection Requests
Building Permit Inquiries	buildinginfo@tol.ca	604-533-6018
Business Licences	buslic@tol.ca	604-533-6018
Bylaw Enforcement	bylaw@tol.ca	604-532-7551
Community and Policy Planning	cdinfo@tol.ca	604-533-6034
Development Inquiries	cdinfo@tol.ca	604-533-6034
Economic Investment and Development	invest@tol.ca	604-533-6084
Engineering	enginfo@tol.ca	604-532-7300
Fire and Rescue (call 911 if an emergency)	fireinfo@tol.ca	604-532-7500
Human Resources	hrinfo@tol.ca	604-533-6061
Langley Regional Airport (YNJ)	ynjairport@tol.ca	604-534-7330
Mayor's Office	mayorcouncil@tol.ca
Media Inquiry Information
Metered Utility Statement Inquiries	metered@tol.ca	604-533-6005
Recreation	rec@tol.ca	604-534-3211
Property Use Violations	bylaw@tol.ca	604-532-7551
Revenue and Taxation	tax@tol.ca	604-533-6005
salishan Place by the River - Arts, Culture and Heritage Centre	salishan@tol.ca	604-532-3536

Civic locations

Civic Facility	Operations Centre
20338 - 65 Avenue Langley, BC V2Y 3J1 Phone: 604-534-3211 Fax: 604-532-3555 info@tol.ca	4700 - 224 Street Langley, BC V2Z 1N4 Phone: 604-532-7300 After hours: 604-543-6722 Fax: 604-532-7310 opsinfo@tol.ca

Hours of operation

Customer Service - Monday to Friday: 8:30am - 4:30pm

Building Department - Monday to Friday: 8:30am - 4:30pm. Building permit applications are accepted between 8:30am and 3:30pm.

All Other Departments - Monday to Friday: 8:30am - 4:30pm. Closed all statutory holidays.

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